Propertyduke Property Management
Privacy Policy for Property Duke
Effective Date: 01/02/2025
At Property Duke, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
1.1. Information You Provide to Us:
- Full name, email address, phone number, and postal address.
- Financial information, such as bank account details, for rent collection or payment purposes.
- Employment and credit history for tenant screening purposes.
- Any additional information you provide voluntarily via forms, emails, or phone calls.
1.2. Automatically Collected Information:
- IP addresses, browser type, and device information when you visit our website.
- Cookies and similar technologies to track your preferences and improve user experience.
1.3. Information from Third Parties:
- Background and credit checks from authorized screening agencies.
- References provided by employers, landlords, or other parties as part of the tenant screening process.
2. How We Use Your Information
We use your personal information for the following purposes:
- Property Management Services: To manage properties, process tenant applications, handle maintenance requests, and communicate with tenants and landlords.
- Tenant Screening: To evaluate prospective tenants and ensure a secure rental process.
- Billing and Payments: To process rent payments, security deposits, and refunds.
- Marketing and Communication: To send you updates, newsletters, and promotional offers, if you’ve opted to receive them.
- Legal and Compliance Purposes: To comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: Such as maintenance contractors, IT service providers, and payment processors, who assist in delivering our services.
- Screening Agencies: For tenant background checks, credit evaluations, and reference verifications.
- Legal Authorities: If required by law or to protect our legal rights.
- Property Owners: Limited tenant information shared for property management purposes.
4. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted communications.
- Access controls to ensure only authorized personnel can access sensitive data.
- Regular audits and updates to maintain compliance with data protection standards.
While we strive to protect your personal information, no system can be guaranteed 100% secure. We encourage you to take steps to protect your personal information when interacting online.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect information about how you interact with our site. This helps us improve our services and tailor content to your preferences.
You can control your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Update or Correct Information: Notify us of any inaccuracies or changes to your personal data.
- Withdraw Consent: Opt out of receiving marketing communications from us.
- Request Data Deletion: Ask us to delete your personal information, subject to legal or contractual obligations.
To exercise your rights, please contact us using the details provided in the “Contact Us” section.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we securely delete or anonymize your data.
8. Third-Party Links
Our website may contain links to third-party websites. Property Duke is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Property Duke
Email: info@propertyduke.com
Address: Suit 60 – 1100 Burloak Dr #300, Burlington, ON L7L 6B2
Your privacy is our priority, and we’re here to address any concerns you may have.
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